Train with the product experts at Friedrich in person or online. Our product training events range from an overview of our product features, functions, and benefits to a deep dive into all the technical details required to effectively troubleshoot and service Friedrich products and systems.
In this session topics will cover contractor app to commission, troubleshoot and service equipment.
This session will cover the features, benefits, diagnostic functions, programing, compatibility, and set-up including Wi-Fi set up of our EcoNet Smart Thermostat.
This session will provide an overview of equipment and includes outdoor components, applications, installation, start-up, commissioning, operations & troubleshooting, and sensors.
Part 1: Installation Technical Training
Part 2: Commissioning and Servicing
This technical training covers installation and includes venting, wiring/electrical, gas connection, ducting and more. Commissioning and servicing include setting gas pressures, verifying air flow and temp rise, condensate drainage, servicing includes electrical troubleshooting using app and Econet, combustion. Plus, commissioning, components, and replacement.
This session provides technical training on the Floating Air Mini Split product line, including ceiling cassette, wall-mounted, and concealed ducted indoor units, as well as outdoor air handlers. Topics covered include system overview & components, refrigeration cycle, controls & electronics, service, maintenance, troubleshooting and Remote controls (wired/wireless)
Participants will learn to identify appropriate applications for mini splits, understand key differences from traditional split systems, and perform efficient maintenance using quick-access design features.
This technical training includes roof top unit overview, features, applications & setup, economizer controls, installation, service & troubleshooting.
Get the essential, up-to-date information you need on the 2025 HVAC refrigerant change. This session will provide a clear overview of what A2L refrigerants are, their impact on HVAC systems, and a crucial breakdown of common myths versus the facts.
Please note: A future session will be released covering the specific equipment changes related to the new R-454B refrigerant.
Instructions for Virtual Attendees
To ensure a smooth and seamless connection, all participants joining via a smartphone or iPad are required to download the GOTO app from their app store prior to the session date.
Work smarter, not harder. This technical session is dedicated to our powerful Contractor App. You’ll learn how to use this essential tool to commission, troubleshoot, and service our equipment more efficiently. We will cover all the key features that allow you to perform guided setups and advanced diagnostics right from your smart device.
Instructions for Virtual Attendees
To ensure a smooth and seamless connection, all participants joining via a smartphone or iPad are required to download the GOTO app from their app store prior to the session date.
This session provides a comprehensive technical overview of the EcoNet® Smart Thermostat. We will cover its core features, benefits, and equipment compatibility before moving on to a step-by-step guide for installation, programming, and Wi-Fi setup. The training will conclude with a focus on leveraging the thermostat’s powerful built-in diagnostic functions to make service calls more efficient.
Instructions for Virtual Attendees
To ensure a smooth and seamless connection, all participants joining via a smartphone or iPad are required to download the GOTO app from their app store prior to the session date.
National Technical Trainer
Gabriel brings over 13 years of experience in the hydronics industry, offering a unique advantage to session attendees through his deep technical knowledge and practical experience. As a certified hydronics designer, Gabriel combines a strong background in both manufacturing and wholesale environments with hands-on proficiency in system design and technical support.
Technical Trainer Eastern Canada
Brian has over 15 years of field experience working in Commercial, Industrial and Residential HVAC. His passion, enthusiasm and interest to share information is always evident in his conversations and training sessions.
Technical Trainer Western Canada
Aaron, a Canadian Veteran, has over 20 years of experience in the HVAC industry. His knowledge and insights cover a broad spectrum of education from field service technician to Operations management in both Residential and Commercial fields.
Technical Training Coordinator
Samantha is here to support your training coordination, ensuring you receive any information and support you need. Based at our Rheem Brampton ILC Centre, she will welcome you in person but don’t hesitate to reach out, regardless of where you will be attending. Sam’s ultimate goal is to ensure you have a positive learning experience.
